IP PBX features

   
Personalized Unlimited Extentions Creating Unlimited Extentions just using web console. Each extentions can be customized differently ( Outbound Caller ID, Email address, Voice Mail, etc).
Conference Bridges Conference Bridges was used to be enterprise class PBX features. Now it's came built-in with our IP-PBX.
Auto-Attendant ( IVR ) Auto-Attendant lets your caller choose the menu and dial ext. he/she wish to call. By using web, this features can very easy to manage.
Flash Operator Panel Monitor all the extentions activity by using web console.
Voicemail Systems Received your voicemail as an email and hear it using common audio player. Password protected, Default or Custom Messages, Message Waiting Stutter Dialtone, etc.
Directory Listing Callers are simply enter first three digit of the party's first name or last name and then automaticcaly connected to requested extention.
Call Queueing Queuing up the call. Simple Call Center Features.
Call Detail Records Record all call transaction ( Call In, Call Out ).
Caller ID Managements Caller ID, Caller ID Blocking, Caller ID on Call Waiting
Call Forward Call Forward on Busy, Call Forward no Answer, Call Forward variables
Call Features Music on Hold, Music on Transfer, Call Waiting, Call Transfer, Call Parking, Call Retrieval, Remote Call Pickup, Do Not Distrub
Fax Support Fax Transmit and Receive. Fax can received by system and send it to email or directly route to a Fax machice which is connected to digium card.
Spell / Say Can "read" letters and numbers to a caller, for example reading back the current time.
Text-to-Speech Asterisk may read text via the Festival voice synthesis suite. For example, this could be used to read a web page containing the current weather or an email
VoIP Gateways Asterisk can act as a bridge between VoIP telephones and the PSTN; additionally, Asterisk can be used to route calls to some third-party VoIP gateways.
Overhead Paging Sometimes also called intercom, this allows a centrally-located speaker to be "dialed into", for making announcements. Frequently seen in retail stores, also car dealers, factory floors and other non-office type situations.

Flash Operator Panel

The following information are displayed on FOP:
• Which extensions are busy, ringing or available.
• Who is talking and to whom (CLID, context, priority).
• SIP and IAX registration status and
reachability
• Meetme room status (number of participants)
• Queue status (number of users waiting)
• Message Waiting Indicator and count
• Parked channels
• Logged in Agents

Functions you can perform on FOP

 
Hang-up a channel
• Using drag-&-drop to transfer a call
• Initiate calls by drag-&-drop
• Barge in on a call using drag-&-drop
• Set the caller id when transferring or originating a call
• Automatically pop up web page with customer details
• Click-to-Dial from a web page
• Mute/Unmute meet-me participants

 

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